How do we handle my contact information which I enter during the purchasing process?
All customer's contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purposes are securely kept.
For what purpose will my contact information be used?
Customer's contact information will be used for the following purposes:
1. Market Analysis:
Such information as customer's choice of flowers/gifts, country of the senders, and the recipients are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.
2. Channel for Communicating Purchase and Delivery Status:
Sender's email will be used as a channel for communicating purchase status (e.g., confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g., update customer if the order has been fulfilled).
3. Products and Services Update:
Sender and recipient's email addresses will be used for forwarding new products and services updates.
4. Festival and Other Promotions:
Sender and recipient's email addresses will be used for Festival and Other Promotions.
Do we collect and store my credit card information?
No, we do not collect and store your credit card information. We do not get any idea of the Credit Card number. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly in the most secure way.
PRIVACY POLICY
Privacy Policy
DentKing – Trusted Dental Supply Partner
At DentKing, we value the privacy and trust of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.dentking.com] or purchase our products.
1. Information We Collect:
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Personal Information: Name, email address, phone number, shipping and billing address, payment details.
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Account Information: Login credentials, order history.
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Device & Usage Data: IP address, browser type, pages visited, time spent on the website (collected via cookies or analytics tools).
2. How We Use Your Information:
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To process and fulfill your orders
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To communicate with you about orders, support, and promotional offers
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To improve our website and product offerings
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To comply with legal and regulatory requirements
3. Sharing Your Information:
We do not sell your personal information. We may share it only with:
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Payment gateways (e.g., Razorpay, Stripe)
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Shipping providers (e.g., Delhivery, Bluedart)
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Service providers who help operate our site (e.g., web hosting, analytics)
All third parties are bound by confidentiality agreements.
4. Cookies & Tracking Technologies:
We use cookies to:
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Enhance user experience
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Track site performance
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Call / WhatsApp:
+91 98300 12345
Email:
support@dentking.com
Visit Us:
29/1B Sarat Bose Road, Ballygunge, Kolkata – 700020
Working Hours:
Mon–Sat, 10:00 AM – 7:00 PM